Contact Us
Get in touch with the AI Jingle Maker team
We're here to help with any questions, issues, or feedback you may have.
Email Support
Best for detailed inquiries
We typically respond within 24-48 hours during business days.
Location
Where we're based
Shenzhen, China
AI Jingle Maker is operated from Shenzhen, serving customers worldwide.
Response Time
When to expect a reply
24-48 Hours
We aim to respond to all inquiries within 1-2 business days.
We Can Help With
Common support topics
- • Account and billing questions
- • Technical issues and bugs
- • Feature requests and feedback
- • Refund requests
How to Contact Us
General Inquiries
For general questions about AI Jingle Maker, our features, or how to use the service:
Email: support@aijinglemaker.net
Subject: General Inquiry - [Your Topic]
Technical Support
If you're experiencing technical issues, please include:
- Description of the issue
- Steps to reproduce the problem
- Browser and device information
- Screenshots if applicable
Email: support@aijinglemaker.net
Subject: Technical Issue - [Brief Description]
Billing & Refunds
For billing questions or refund requests, please include:
- Your account email address
- Order/transaction ID
- Date of purchase
- Reason for inquiry
Email: support@aijinglemaker.net
Subject: Billing/Refund - [Your Order ID]
See our Refund Policy for more details.
Feature Requests & Feedback
We love hearing from our users! Share your ideas for new features or improvements:
Email: support@aijinglemaker.net
Subject: Feature Request - [Your Idea]
Before You Contact Us
Many common questions are answered in our documentation. Check out our Pricing, Privacy Policy, and Terms of Service pages for quick answers.
Still need help? We're happy to assist - just send us an email!