Privacy Policy

2.1 Account Information

When you create an account, we collect:

• Email address (for account creation and communication)
• Name (if provided during registration)
• Profile information from OAuth providers (Google, GitHub) if you choose to sign in with them

2.2 Content and Usage Data

To provide our AI audio generation service, we collect:

• Text content you submit for voice generation (up to 125 characters)
• Voice model selections and audio preferences
• Generated audio files and project history
• Usage patterns and feature interactions
• Payment and billing information for credit purchases

2.3 Technical Information

We automatically collect certain technical information:

• IP address and approximate location data
• Browser type, version, and operating system
• Device information and screen resolution
• Cookies and similar tracking technologies
• Website usage analytics and performance metrics

3.1 Service Provision

• Generate AI voices from your text input using ElevenLabs technology
• Compose and mix audio with background music
• Store your projects and generated audio files
• Process payments and manage your credit balance
• Provide customer support and technical assistance

3.2 Service Improvement

• Analyze usage patterns to improve our features
• Monitor service performance and fix technical issues
• Develop new features and enhance user experience

3.3 Communication

• Send service-related notifications and updates
• Respond to your inquiries and support requests
• Notify you about account activity and security issues

4.1 ElevenLabs AI Voice Generation

We use ElevenLabs API for AI voice generation. Your text input is sent to ElevenLabs servers for processing.

• ElevenLabs processes your text to generate audio
• Generated audio is returned to our servers and stored securely
• ElevenLabs may retain data according to their privacy policy
• We recommend reviewing ElevenLabs' privacy policy for details

4.2 Payment Processing

We use Creem for secure payment processing. We do not store your payment card information on our servers.

4.3 Analytics and Monitoring

We use Google Analytics and Microsoft Clarity to understand how users interact with our service.

5.1 Data Storage

• Your account data is stored securely using Supabase (hosted on AWS)
• Generated audio files are stored in secure cloud storage
• We retain your projects and audio files until you delete them
• Account data is retained as long as your account is active

5.2 Security Measures

• All data transmission is encrypted using HTTPS/TLS
• Database access is restricted and monitored
• Regular security audits and updates
• Access controls and authentication requirements

5.3 Data Retention

• Generated audio files: Stored until manually deleted by user
• Text input history: Retained for service improvement (anonymized after 90 days)
• Account information: Retained while account is active
• Analytics data: Aggregated and anonymized after 26 months

6.1 Account Management

• Access and update your account information
• Delete your generated audio projects
• Download your data in standard formats
• Request account deletion (contact support)

6.2 Privacy Controls

• Opt out of non-essential analytics cookies
• Request data portability or deletion
• Limit data processing for marketing purposes

7.1 Essential Cookies

• Authentication and session management
• Security and fraud prevention
• Basic functionality and preferences

7.2 Analytics Cookies

• Google Analytics for usage statistics
• Microsoft Clarity for user behavior analysis
• Performance monitoring and optimization

8.1 Content Restrictions

• Our AI models automatically reject inappropriate, harmful, or illegal content
• NSFW, violent, or discriminatory content is not permitted
• Copyright-infringing or trademark-violating content is prohibited
• We reserve the right to review and remove violating content

8.2 AI Model Safety

ElevenLabs AI models include built-in safety measures to prevent generation of harmful content. These models are trained to refuse inappropriate requests automatically.